Shipping FAQ

When will my order be shipped?

There is a 24-48 hour processing time for all orders. Processing times may take longer if we are experiencing high order volume. We strive to ship orders out as quickly as possible. Most orders placed by 2PM Central Time usually go out the same day.

We process orders from 9AM – 4PM Central Time on weekdays. We do not process orders on Saturday and Sunday and U.S Federal Holidays. Orders are shipped USPS from our warehouse in Minneapolis, MN. Local orders typically arrive within 2-5 business days and out of state orders typically arrive within 5-7 business days. We cannot guarantee delivery timelines.

Where do you ship to?

Shipping availability may vary as state regulations continue to evolve. At this time, we ship within the United States only and do not offer international shipping. For the most current information, please visit our website or reach out to our customer service team hello@blncdnaturals.com

Order Tracking

Once your order has been shipped, the tracking number will be sent to the email address registered to your account. For subscriptions orders, you may also log into your account and find this information under “my account” page.

Please do not be alarmed if the delivery confirmation for your package has not updated in a few days. Tracking numbers will not be activated until the package has been scanned into their systems and may take 24-48 hours to update. Please direct all delivery issues to the carrier you have selected.

Delivery services available on our site offer speedy and reliable service at a low cost. However, they can and will occasionally make mistakes. Unfortunately these errors are out of our control and BLNCD is not responsible for errors or delays caused by carriers. If your package is delivered to the address provided on the order and is stolen upon/after delivery, we will not assume responsibility or replace the stolen package. Please make sure you are shipping your items to a secure location.

Incomplete or Incorrect Address Submissions:

Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We are not responsible for orders when we are provided with the wrong shipping address. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.

How are replacement parts shipped?

All replacement shipments and warranty shipments are shipped through USPS.

Have more questions or concerns? Please contact us at hello@blncdnaturals.com.